Effective Date: 05/08/2025

ALTA Computec PLC (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services or visit our website: www.altacomputec.com (“the Site”).

1. Information We Collect

A. Personal Data

We may collect the following information when you engage with our products or services:

• Contact Information: Name, email address, phone number

• Business Information: Company name, job title

• Transaction Data: Purchase history, payment details

• Technical Data: IP address, browser type

B. Automatically Collected Data

We may automatically collect:

• Usage Data: Pages visited, time spent on the Site

• Device Information: Device type, operating system, browser

• Location Data: General geographic location based on IP address

2. How We Use Your Information

We use the data collected to:

• Process and fulfill orders for hardware or software

• Provide customer service and warranty support

• Improve our website, services, and product offerings

• Send marketing and promotional materials (with your consent)

• Comply with legal or regulatory obligations

3. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity – To fulfill purchase orders and provide related services

• Legitimate interests – To improve our offerings and manage our business

• Legal obligations – To comply with applicable laws and regulations

• Consent – For optional marketing communications or partner outreach

4. Data Sharing and Disclosure

We may share your information with:

• Authorized Service Providers: e.g., Dell, Oracle, and other technology partners

• Payment Processors: To process secure transactions

• Government Authorities: Where required by law or regulation

• Business Partners: Only with your explicit consent

5. International Data Transfers

Your information may be transferred to and processed in countries outside of Ethiopia. In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses or data protection agreements.

6. Data Security

We employ a variety of security measures to protect your data, including:

• Encryption of sensitive information

• Role-based access control

• Periodic security audits and vulnerability assessments

• Employee awareness and training programs

7. Your Data Rights

You have the right to:

• Access your personal information

• Correct inaccurate or incomplete data

• Request deletion of your data, where applicable

• Restrict or object to processing in certain cases

• Request data portability

• Withdraw consent at any time (for consent-based processing)

To exercise your rights, please contact us using the information below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Email: info@altacomputec.com
Phone: +251 115 512846
Address: Mexico Road, Chad St., ALTA Building 
Addis Ababa,Ethiopia